golden matka

golden matka App support

Contact
+91 1378061511

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to complete the login process. This eliminates the need for a password or email login, allowing for easy and secure access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP, try clicking the "send OTP" button again after a short wait. If that doesn't work, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. Once you've done this, you should be able to log in and access the app without any problems. This should allow you to enjoy the newly updated app with ease.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can redeem their actual gaming earnings but not any rewards or incentives received.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure that you have saved your Aadhaar card, UPI, and all relevant bank details within the app. This will involve completing and submitting the required KYC (Know Your Customer) details. Doing so will help facilitate a seamless user experience within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may extend the overall processing time beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself cannot be cashed out, only the resulting winnings from gameplay.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is not failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.

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